Cancellation policy

AG-01 Founder Run reservations (pre-orders)

• Reserving is free. Shopify's secure checkout saves your card; nothing is charged when you reserve.
• Production is confirmed once 50 units are reserved. We then email every reserver the exact date their $399 USD plus applicable taxes will be charged, at least 48 hours ahead, and their guaranteed latest delivery date.
• You can cancel your reservation free anytime before your charge date — email hello@athletesglobe.com.
• If 50 units aren't reserved by November 30, 2026, the founder run is cancelled, all reservations are released, and nobody is charged.
• After you're charged: if we miss your committed delivery date, you choose to keep waiting or get a full refund, and every unit has a 30-day return guarantee from delivery (full refund).